Cash on Delivery | Free Delivery in Pakistan
Cash on Delivery | Free Delivery in Pakistan

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🔄 REFUND & EXCHANGE POLICY

Refund & Exchange Policy – MelaBazar

At MelaBazar, we aim to provide high-quality mobile accessories. If you are not satisfied, we offer a simple return and exchange policy.


📦 Return & Exchange Eligibility

You can request a return or exchange if:

  • The product is damaged or defective
  • You received the wrong item
  • The product is unused and in original packaging

👉 Request must be made within 7 days of delivery


❌ Non-Returnable Items

  • Used or damaged products (by customer)
  • Change of mind after use
  • Products without original packaging

🔁 Exchange Process

  1. Contact us via WhatsApp or Email
  2. Share order details + product images
  3. Our team will verify and guide you

💰 Refund Policy

  • Refunds are issued only if exchange is not possible
  • Refund will be processed within 5–7 working days

🚚 Return Shipping

  • Customer may need to send product back
  • Shipping charges may apply depending on case

📞 Contact

📧 Email: 
📱 WhatsApp: 00-9231-49491126